Shipping policy
Shipping Policy
Last updated: 11/08/2026
At Amelia Grace’s Creative Journeys, we carefully prepare and send our books and boxsets so they arrive ready to be enjoyed.
Where we ship
We currently ship physical products within Australia.
If international shipping becomes available in the future, this policy will be updated.
Order processing
Orders are usually prepared and dispatched within 1–3 business days after payment is received.
Orders are not processed or dispatched on weekends or public holidays.
During busy periods, product launches, sales or pre-order periods, processing may take a little longer. We will do our best to keep customers informed if there is a significant delay.
Shipping costs
Shipping costs are calculated at checkout based on the delivery address, order size and selected shipping option.
Shipping charges include postage and packaging costs.
Delivery timeframes
Delivery timeframes begin after an order has been dispatched.
Delivery estimates can vary depending on the destination, postal service, public holidays, weather events and other circumstances outside our reasonable control.
Customers will receive shipping confirmation and tracking information where available.
Digital products
Digital products, PDF downloads and worksheets do not require shipping.
They are delivered electronically after purchase, usually through a download link or the email address used at checkout.
If you have trouble accessing a digital product, please contact us at amelia@ameliagracescreativejourneys.com.au.
Delivery addresses
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you need to change your delivery address, please contact us as soon as possible. We can only make changes before an order has been dispatched.
We are not responsible for delays, loss or additional delivery costs caused by an incorrect or incomplete address supplied by the customer.
Delays, lost parcels or damaged deliveries
Once an order has been handed to the delivery provider, delivery times are managed by that provider.
If your order appears delayed, lost or arrives damaged, please contact us at amelia@ameliagracescreativejourneys.com.au with your order number and, where possible, photos of the item and packaging.
We will work with you and the delivery provider to investigate and arrange an appropriate solution.
Returns
For information about change-of-mind returns, damaged items and faulty products, please see our Returns & Refunds Policy.
Nothing in this Shipping Policy limits any rights you may have under Australian Consumer Law.
Contact us
For shipping questions, please contact: